“200”, Test Questions and Answers for
Tutorial Assistant – College of Business Education (C.B.E).
This document presents 200 multiple-choice
questions and answers specifically designed to aid candidates in preparing for
the Public Service aptitude test for the position of Tutorial Assistant in
Business Administration at the College of Business Education (CBE). The
questions assess a wide range of competencies, including general business
knowledge, reasoning, analytical skills, communication, and core principles of
business administration. Each question is followed by the correct answer and a
brief rationale to enhance understanding and improve performance. The format
reflects the common structure of aptitude tests, with carefully selected
distractors to simulate real exam difficulty and encourage critical thinking.
Prepared
by:
B.A
Professionals
Compiled
by Johnson Yesaya Mgelwa
A
lawyer stationed in Dar-es-salaam.
0628729934.
Date:
April 1, 2025
Dear
applicants,
This collection of questions and answers
has been carefully prepared to help all of you to understand the key areas
tested during the interview. The goal is to provide a useful, and practical
study guide so you can all perform confidently and fairly in the selection
process. I wish you the best of luck, and may this resource support you in
achieving success!
Warm
regards,
Johnson
Yesaya Mgelwa
For Personal Use by Applicants Preparing for Tutorial Assistant Business Administration (CBE), Interview.
ALL QUESTIONS COMPILED TOGETHER.
1.
Which of the following best describes the concept of “Span of Control” in
management?
A.
Number of levels in an organization B. Degree of delegation in a firm C. Number
of subordinates reporting to a manager D. Authority of a manager over employees
Answer:
C
Rationale: Span of control refers to the number of
employees who directly report to one manager, indicating the scope of
managerial supervision.
2.
A SWOT analysis is commonly used in strategic planning. What does the “O” in
SWOT stand for?
A.
Objective B. Opportunity C. Output D. Organization
Answer:
B
Rationale: SWOT stands for Strengths, Weaknesses,
Opportunities, and Threats. “Opportunity” refers to external favorable factors
a business can capitalize on.
3.
Which of the following is an example of a fixed cost in business?
A.
Utility expenses B. Direct labor costs C. Advertising fees D. Rent of office
premises
Answer:
D
Rationale: Fixed costs do not vary with production
levels; rent is typically constant regardless of business activity.
4.
What does the term “liquidity” refer to in financial analysis?
A.
Earning potential of an asset B. Ability to meet short-term obligations C. The
total value of fixed assets D. Return on investment
Answer:
B
Rationale: Liquidity measures a firm’s capacity to
meet short-term liabilities using its current assets like cash and receivables.
5.
The process of ensuring tasks are performed according to set standards is known
as:
A.
Organizing B. Planning C. Coordinating D. Controlling
Answer:
D
Rationale: Controlling is a managerial function
involving monitoring, comparing performance with standards, and taking
corrective action.
6.
Which of the following is not a characteristic of a good organizational goal?
A.
Measurable B. Specific C. Vague D. Achievable
Answer:
C
Rationale: Vague goals lack clarity, making it
difficult to measure success or guide action; good goals should be SMART
(Specific, Measurable, Achievable, Relevant, Time-bound).
7.
The marketing mix consists of the following elements except:
A.
Product B. Price C. People D. Performance
Answer:
D
Rationale: The 4Ps of the marketing mix are Product,
Price, Place, and Promotion. “Performance” is not among them.
8.
In teaching business administration, which approach best encourages critical
thinking among students?
A.
Dictating theories to students B. Encouraging memorization of facts C. Using
case study analysis D. Giving multiple quizzes
Answer:
C
Rationale: Case study analysis promotes
problem-solving, critical evaluation, and application of theoretical knowledge
to real-life scenarios.
9.
An organizational chart mainly shows:
A.
Job descriptions of all employees B. The financial structure of the company C.
The hierarchy and reporting relationships D. The product lines of the company
Answer:
C
Rationale: An organizational chart visually
represents the structure of an organization, indicating who reports to whom.
10.
A manager who involves employees in decision-making is using which leadership
style?
A.
Autocratic B. Laissez-faire C. Bureaucratic D. Democratic
Answer:
D
Rationale: A democratic leader seeks input from
team members, encouraging participation and collaboration in decision-making.
11.
What does “decentralization” in business management imply?
A.
Centralizing authority in top management B. Concentrating tasks in the head
office C. Distributing decision-making across levels D. Outsourcing major
functions
Answer:
C
Rationale: Decentralization refers to the delegation
of decision-making authority to lower levels in the organizational hierarchy.
12.
In teaching, a learning outcome should be:
A.
Ambiguous B. Behaviorally stated and measurable C. Broad and philosophical D.
Student-driven and open-ended
Answer:
B
Rationale: Effective learning outcomes are specific,
measurable, and describe what students are expected to achieve by the end of a
session.
13.
The main aim of business ethics is to:
A.
Promote profit maximization B. Increase employee performance C. Encourage fair
business practices D. Control market competition
Answer:
C
Rationale: Business ethics guides moral behavior in
business, ensuring integrity, fairness, and responsibility in operations.
14.
A performance appraisal is typically conducted to:
A.
Dismiss underperforming staff B. Promote senior managers only C. Evaluate and
improve employee performance D. Assess market competition
Answer:
C
Rationale: Appraisals help review employee
achievements and identify areas for improvement and potential growth.
15.
A balance sheet shows:
A.
Profit and loss over a year B. Financial position at a specific date C.
Operational expenses D. Cash inflows and outflows
Answer:
B
Rationale: A balance sheet presents a snapshot of a
firm’s financial position, including assets, liabilities, and equity, at a
given date.
16.
What is the primary function of human resource planning?
A.
Hiring employees immediately B. Planning the retirement program C. Ensuring the
right people are available when needed D. Setting sales targets
Answer:
C
Rationale: HR planning involves forecasting labor
needs and ensuring timely recruitment and development of staff.
17.
When a business enters a new market with an existing product, this strategy is
called:
A.
Market development B. Product development C. Diversification D. Market
penetration
Answer:
A
Rationale: Market development involves selling
current products to new customer segments or geographical areas.
18.
Which of the following would likely be found in a job description?
A.
Applicant’s personal goals B. Duties and responsibilities C. Training needs D.
Employee’s performance review
Answer:
B
Rationale: A job description outlines the roles,
tasks, and responsibilities associated with a particular position.
19.
The best way to handle a disruptive student in a tutorial class is to:
A.
Ignore them completely B. Shout to maintain authority C. Address the issue
calmly and professionally D. Immediately remove the student from class
Answer:
C
Rationale: Addressing disruptions calmly maintains a
respectful learning environment and models appropriate behavior.
20.
Which type of budget focuses on income and expenditure over time?
A.
Operational budget B. Capital budget C. Cash budget D. Master budget
Answer:
A
Rationale: The operational budget covers day-to-day
income and expenses, such as salaries, supplies, and utilities.
21.
Delegation in management involves:
A.
Eliminating responsibilities B. Avoiding accountability C. Assigning tasks
while retaining responsibility D. Transferring ownership
Answer:
C
Rationale: Managers delegate authority to others but
remain responsible for the outcomes.
22.
Which of the following is a major disadvantage of group decision-making?
A.
Increased creativity B. Time-consuming process C. Better acceptance of
decisions D. Greater range of options
Answer:
B
Rationale: Group decisions often take more time due
to discussions, disagreements, and consensus-building.
23.
Which statement best defines leadership?
A.
The act of controlling employees B. Giving orders and expecting obedience C.
Influencing others toward achieving goals D. Delegating all duties to juniors
Answer:
C
Rationale: Leadership is about guiding and inspiring
people to work toward common objectives.
24.
One major benefit of customer satisfaction to a business is:
A.
Decrease in product quality B. High employee turnover C. Customer loyalty and
repeat business D. Increase in marketing cost
Answer:
C
Rationale: Satisfied customers are more likely to
return and recommend the business, improving retention and revenue.
25.
A business with low inventory turnover may be experiencing:
A.
Strong cash flow B. Overstocking or weak sales C. Efficient operations D.
Improved supplier relations
Answer:
B
Rationale: Low inventory turnover suggests inventory
is not moving fast, possibly due to over-purchasing or low demand.
26.
The primary objective of financial management is to:
A.
Ensure low operational costs B. Maximize shareholders’ wealth C. Maintain
liquidity at all times D. Keep detailed transaction records
Answer:
B
Rationale: Financial management aims to maximize
the value of the firm to its owners, typically reflected in increasing
shareholder wealth.
27.
Which of the following types of unemployment results from a mismatch of skills
and job opportunities?
A.
Frictional B. Structural C. Seasonal D. Cyclical
Answer:
B
Rationale: Structural unemployment arises when
workers’ skills do not match job requirements, often due to technological
changes or shifting industries.
28.
Which one of the following is not part of Maslow’s hierarchy of needs?
A.
Self-actualization B. Safety needs C. Monetary wealth D. Love and belonging
Answer:
C
Rationale: Maslow's hierarchy includes
physiological, safety, love/belonging, esteem, and self-actualization.
“Monetary wealth” is not one of them.
29.
In business communication, which of the following is the most appropriate
method for delivering bad news to employees?
A.
Public announcement B. Personal email C. Face-to-face meeting D. Notice board
post
Answer:
C
Rationale: Sensitive or negative news is best
delivered in person to convey empathy, clarity, and respect.
30.
A project’s critical path determines:
A.
Total project cost B. Tasks with the least priority C. Minimum time to complete
the project D. Tasks with the highest quality
Answer:
C
Rationale: The critical path is the longest
sequence of dependent tasks determining the shortest time to complete a
project.
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