“200”, Aptitude Test Questions and Answers for Social Welfare Officer Grade II – MDA & LGA.
ABSTRACT
This collection of multiple-choice
questions is designed to prepare candidates for the Social Welfare Officer
Grade II (MDA & LGA) aptitude test in Tanzania. It reflects the
complexity and style of the Public Service Recruitment Secretariat (PSRS)
examinations, assessing candidates’ analytical ability, ethical reasoning, and
understanding of social welfare systems. The questions cover core areas
including social work principles, social protection, child and family welfare,
disability and elderly care, community development, counseling, monitoring and
evaluation, and relevant Tanzanian laws and policies. Each question is
accompanied by clear answer choices, correct responses, and rationales that
promote conceptual understanding and practical application. This resource
equips candidates with the knowledge and critical thinking skills required to
perform effectively in both the aptitude test and real-world social welfare
practice.
Prepared by: Social Welfare Officer
Compiled by Johnson Yesaya Mgelwa.
A lawyer based in Dar-es-salaam.
0628729934.
Date: October 29, 2025
Dear applicants,
This collection of questions and answers
has been carefully prepared to help all of you to understand the key areas
tested during the interview. The goal is to provide a useful, and practical
study guide so you can all perform confidently and fairly in the selection
process. I wish you the best of luck, and may this resource support you in
achieving success!
Warm regards,
Johnson Yesaya Mgelwa
For Personal Use by Applicants Preparing
for MDA and LGA Social Welfare Officer Grade II interview at Public Service
Recruitment Service.
ALL
QUESTIONS ARE COMPILED TOGETHER.
1. Which principle best guides a Social Welfare Officer when
handling confidential client information?
A. Sharing all information with colleagues for verification B. Keeping client
information private unless required by law C. Reporting every detail to village
leaders D. Disclosing information to gain public trust
Answer: B
Rationale: Confidentiality is a fundamental
principle of social work. Officers must protect clients’ privacy, sharing
details only when legally required or with informed consent. These builds trust
and uphold professional ethics.
2. The main objective of the Tanzania Social Action Fund (TASAF) is
to:
A. Provide free education for all children B. Reduce income inequality through
social protection C. Support political campaigns at local levels D. Build urban
housing for civil servants
Answer: B
Rationale: TASAF provides cash transfers and
community-based programs to reduce poverty and enhance social protection among
vulnerable groups. It supports inclusive development and aligns with the
National Social Protection Framework.
3. When conducting a home visit, the primary purpose is to:
A. Observe and assess the client’s living environment B. Collect evidence for
legal proceedings C. Deliver government assistance directly D. Promote village
leadership
Answer: A
Rationale: Home visits help officers understand
clients’ real situations by observing physical, social, and emotional
conditions in their environments. It’s key for accurate assessment and
individualized intervention.
4. A good example of a preventive social welfare service is:
A. Counselling a family after separation B. Providing food to disaster victims C.
Educating youth on reproductive health D. Placing children in foster care
Answer: C
Rationale: Preventive services aim to stop problems
before they occur. Health education for youth reduces risks like early
pregnancies and sexually transmitted diseases, thus preventing social
challenges.
5. Which Act governs the rights and welfare of children in
Tanzania?
A. The Child Justice Act, 2018 B. The Law of the Child Act, 2023 C. The Family
Welfare Act, 2011 D. The Child Protection Law, 2015
Answer: B
Rationale: The Law of the Child Act, 2023
consolidates laws related to child rights, protection, and welfare. It provides
a framework for care, maintenance, and justice for all children in Tanzania.
6. A social welfare officer applying “casework method” focuses
mainly on:
A. Individual clients and their unique problems B. National-level policy
formulation C. Managing group discussions only D. Designing international
welfare projects
Answer: A
Rationale: The casework method deals with assisting
individuals in solving personal and social problems through assessment,
counselling, and individualized intervention.
7. The National Policy on Ageing (2003) in Tanzania emphasizes:
A. Isolation of the elderly for specialized care B. Equal participation and
dignity of older persons C. Mandatory institutionalization of all elders D.
Recruitment of only young caregivers
Answer: B
Rationale: The policy promotes respect,
independence, and active participation of older persons in society, ensuring
their dignity and access to essential services.
8. Which psychological theory explains that human behavior is
influenced by unconscious motives?
A. Behaviorism B. Humanistic Theory C. Cognitive Theory D. Psychoanalytic Theory
Answer: D
Rationale: Sigmund Freud’s Psychoanalytic Theory
emphasizes that unconscious desires and early experiences shape human behavior
and emotional responses.
9. When dealing with a client who refuses to cooperate, the best
professional approach is to:
A. Listen patiently and understand underlying reasons B. Terminate assistance
immediately C. Threaten to report them to authorities D. Ignore the case
Answer: A
Rationale: Empathy and patience are essential in
social work. Understanding the root cause of resistance helps rebuild trust and
cooperation for effective intervention.
10. The Persons with Disabilities Act, 2010 in Tanzania aims
primarily to:
A. Provide free medical care to all citizens B. Promote equality and
accessibility for persons with disabilities C. Abolish traditional beliefs D.
Establish a national hospital for the disabled
Answer: B
Rationale: This Act ensures equal opportunities and
non-discrimination in education, employment, and public services for people
with disabilities, aligning with human rights standards.
11. The best first step in community mobilization is to:
A. Announce the project at the district office B. Identify and engage key
community stakeholders C. Collect funds before planning D. Prepare progress
reports
Answer: B
Rationale: Community development begins with
inclusive engagement. Identifying leaders and groups fosters ownership and
cooperation in planning and implementation.
12. During a counselling session, “active listening” means:
A. Nodding without paying attention B. Interrupting to provide quick solutions C.
Listening carefully and reflecting understanding D. Maintaining silence
throughout
Answer: C
Rationale: Active listening involves paying full
attention, showing empathy, and restating clients’ feelings to demonstrate
understanding, which encourages openness and trust.
13. Which among the following is a direct responsibility of Social
Welfare Officers in Tanzania?
A. Managing donor contracts B. Drafting national budgets C. Conducting
assessment of vulnerable families D. Supervising regional commissioners
Answer: C
Rationale: Social Welfare Officers assess families
and individuals facing challenges to determine suitable interventions,
referrals, and support services.
14. When preparing a social welfare report, the most important
quality is:
A. Personal opinion B. Emotional tone C. Objectivity and accuracy D. Use of
difficult language
Answer: C
Rationale: Reports must be factual, unbiased, and
based on evidence. Objectivity ensures reliability and professionalism in
documenting client cases.
15. A family experiencing repeated domestic violence may best
benefit from:
A. Economic empowerment programs B. Housing relocation only C. Educational
seminars D. Counselling and legal referral services
Answer: D
Rationale: Effective response includes both
psychosocial counselling and legal assistance to ensure safety, justice, and
long-term family stability.
16. Under Tanzania’s decentralized system, Social Welfare Officers
at the LGA level report directly to:
A. Regional Commissioner B. District Executive Director (DED) C. Permanent
Secretary D. Minister of Social Development
Answer: B
Rationale: At local government level, officers
operate under the DED, who oversees implementation of social welfare services
within the council’s jurisdiction.
17. Which of the following best demonstrates ethical practice in
social work?
A. Making decisions without consulting supervisors B. Respecting client
self-determination C. Using clients’ stories for personal gain D. Prioritizing
personal beliefs over professional codes
Answer: B
Rationale: Respecting clients’ right to make their
own choices reflects ethical social work grounded in dignity, autonomy, and
professional integrity.
18. Which national institution coordinates gender and social welfare
matters in Tanzania?
A. Ministry of Community Development, Gender, Women and Special Groups B.
Ministry of Health C. Prime Minister’s Office D. President’s Office – Public
Service
Answer: A
Rationale: This ministry oversees formulation and
supervision of social welfare, gender equality, and community development
policies nationwide.
19. An example of a rehabilitative social service is:
A. Organizing youth sports competitions B. Conducting civic education C.
Providing trauma counselling to abuse survivors
D. Promoting agricultural
extension
Answer: C
Rationale: Rehabilitation focuses on restoring
clients’ psychological and social functioning after trauma or crisis, a key
function of social welfare services.
20. The main role of social policy is to:
A. Guide political party manifestos B. Replace community customs C. Increase
taxation D. Provide frameworks for delivering social services and protection
Answer: D
Rationale: Social policy defines government
intentions and strategies to improve welfare, ensure equity, and manage service
delivery systems like health and education.
21. When a Social Welfare Officer refers a child to a foster family,
the officer must ensure:
A. Proper assessment and registration are done B. The foster family is
financially rich C. The child is willing to relocate D. The process is
confidential from authorities
Answer: A
Rationale: Child placement requires formal
assessment, vetting, and registration of foster families to ensure safety and
compliance with the Children’s Act, 2009.
22. Which among the following represents an example of social
exclusion?
A. Equal access to services B. Participation in local meetings C. Free
education for all D. Discrimination against persons with disabilities
Answer: D
Rationale: Social exclusion occurs when certain
groups are denied equal access or participation due to stigma, disability,
poverty, or discrimination.
23. The process of empowering community members to identify and
solve their own problems is known as:
A. Counselling B. Facilitation C. Community development D. Legislation
Answer: C
Rationale: Community development emphasizes
participatory approaches where people identify, plan, and implement solutions
for sustainable progress.
24. The most effective tool for monitoring social welfare projects
is:
A. Field supervision checklist B. Budget summary C. Political meeting minutes D.
Media coverage reports
Answer: A
Rationale: Checklists guide systematic observation,
verification of progress, and ensure project activities align with set
objectives and standards.
25. An ethical challenge in social work may arise when:
A. Confidentiality conflicts with legal reporting duties B. Clients provide
complete information C. The officer follows the code of ethics D. Case records
are stored securely
Answer: A
Rationale: Ethical dilemmas often occur when
protecting client privacy conflicts with mandatory reporting requirements, such
as child abuse cases, demanding careful judgment and supervision.
26. Which is the most appropriate approach when assessing a child
suspected of neglect?
A. Rely on the parent’s explanation only B. Wait for a court order first C.
Conduct interviews and home visits D. Involve the media immediately
Answer: C
Rationale: Effective child assessment requires both
interviews and home visits to gather objective information on living
conditions, relationships, and child safety before taking action.
27. The key purpose of social protection programs in Tanzania is to:
A. Create employment for civil servants B. Replace all community-based welfare
systems C. Support vulnerable populations against shocks D. Reduce the role of
NGOs
Answer: C
Rationale: Social protection programs such as TASAF
aim to cushion poor and vulnerable individuals from socio-economic shocks
through cash transfers and empowerment interventions.
28. Which of the following best describes “group work” in social
welfare practice?
A. Individual assessment of clients B. Collective effort to help members share
experiences and solve problems C. Conducting community surveys only D.
Providing financial loans to groups
Answer: B
Rationale: Group work involves bringing together
people facing similar issues for mutual support, learning, and collective
problem-solving under a facilitator’s guidance.
29. In counselling, maintaining professional boundaries helps to:
A. Protect both counsellor and client from dependency B. Allow personal
relationships to develop C. Increase emotional closeness D. Guarantee immediate
results
Answer: A
Rationale: Boundaries ensure that professional
relationships remain ethical, focused on helping the client, and free from
conflicts of interest or emotional dependency.
30. Which principle underpins Tanzania’s National Disability Policy?
A. Inclusion and equal participation in development B. Charity and pity
towards persons with disabilities C. Segregation for special services D.
Employment in limited sectors only
Answer: A
Rationale: The policy emphasizes mainstreaming
disability issues into national development and ensuring equal rights,
accessibility, and opportunities for all persons with disabilities.
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