“200”, Oral Interview Questions and Answers for Social Welfare Officer Grade II – MDA & LGA.
ABSTRACT
This collection of questions and answers
is designed to prepare candidates for the Social Welfare Officer Grade II (MDA
& LGA) oral interview in Tanzania. It reflects the complexity and style of
the Public Service Recruitment Secretariat (PSRS) oral interview,
assessing candidates’ analytical ability, ethical reasoning, and understanding
of social welfare systems. The questions cover core areas including social work
principles, social protection, child and family welfare, disability and elderly
care, community development, counseling, monitoring and evaluation, and
relevant Tanzanian laws and policies. Each question is accompanied by clear
answer and rationales that promote conceptual understanding and practical
application. This resource equips candidates with the knowledge and critical
thinking skills required to perform effectively in both the oral interview and
real-world social welfare practice.
Prepared by: Social Welfare Officer
Compiled by Johnson Yesaya Mgelwa.
A lawyer based in Dar-es-salaam.
0628729934.
Date: October 29, 2025
Dear applicants,
This collection of questions and answers
has been carefully prepared to help all of you to understand the key areas
tested during the interview. The goal is to provide a useful, and practical
study guide so you can all perform confidently and fairly in the selection
process. I wish you the best of luck, and may this resource support you in
achieving success!
Warm regards,
Johnson Yesaya Mgelwa
For Personal Use by Applicants Preparing
for MDA and LGA Social Welfare Officer Grade II Oral interview at Public Service
Recruitment Service.
ALL
QUESTIONS ARE COMPILED TOGETHER.
- As a Social Welfare Officer, how
would you handle sensitive information about a client?
Answer: I would keep the client’s information private and only share it if required by law or with the client’s informed consent. Maintaining confidentiality builds trust and upholds professional ethics.
- What
is the main purpose of TASAF in Tanzania?
Answer: TASAF aims to reduce poverty and income inequality through social protection programs, such as cash transfers and community initiatives, supporting vulnerable groups and promoting inclusive development.
- When
conducting a home visit, what should be your main focus?
Answer: The main focus is to observe and assess the client’s living environment to understand their real-life circumstances and design tailored interventions.
- Can
you give an example of a preventive social welfare service?
Answer: Educating youth on reproductive health is a preventive service because it helps reduce risks like early pregnancies and sexually transmitted infections before problems occur.
- Which
law governs the rights and welfare of children in Tanzania?
Answer: The Law of the Child Act, 2023, provides the framework for protecting children’s rights and ensuring their welfare, care, and justice.
- When
applying the casework method, what is your primary focus as a Social
Welfare Officer?
Answer: The focus is on individual clients and their unique problems, assisting them through assessment, counselling, and personalized interventions.
- What
does the National Policy on Ageing (2003) in Tanzania emphasize?
Answer: It emphasizes respect, independence, and active participation of older persons in society, ensuring their dignity and access to essential services.
- Which
psychological theory explains that human behavior is influenced by
unconscious motives?
Answer: The Psychoanalytic Theory, proposed by Sigmund Freud, suggests that unconscious desires and early experiences shape human behavior and emotional responses.
- How
should you handle a client who refuses to cooperate?
Answer: I would listen patiently and try to understand the underlying reasons for their resistance, showing empathy to rebuild trust and encourage cooperation.
- What
is the main aim of the Persons with Disabilities Act, 2010 in Tanzania?
Answer: It aims to promote equality and accessibility for persons with disabilities, ensuring non-discrimination in education, employment, and public services.
- What
is the first step you take in community mobilization?
Answer: I would identify and engage key community stakeholders to foster ownership and cooperation in planning and implementing programs.
- During
counselling, what does “active listening” involve?
Answer: Active listening involves fully paying attention, showing empathy, and reflecting understanding of the client’s feelings to encourage openness and trust.
- What
is a direct responsibility of Social Welfare Officers in Tanzania?
Answer: Conducting assessments of vulnerable families to determine suitable interventions, referrals, and support services.
- When
preparing a social welfare report, what is the most important quality?
Answer: Objectivity and accuracy. Reports should be factual, unbiased, and based on evidence to ensure reliability and professionalism.
- How
can you support a family experiencing repeated domestic violence?
Answer: Through counselling and legal referral services to ensure safety, justice, and long-term family stability.
- Under
Tanzania’s decentralized system, to whom do Social Welfare Officers at the
LGA level report directly?
Answer: They report to the District Executive Director (DED), who oversees social welfare services within the council’s jurisdiction.
- What
is an example of ethical practice in social work?
Answer: Respecting client self-determination, allowing clients to make informed choices while upholding professional codes of conduct.
- Which
national institution coordinates gender and social welfare matters in
Tanzania?
Answer: The Ministry of Community Development, Gender, Women and Special Groups oversee formulation and supervision of social welfare and gender equality policies.
- Can
you give an example of a rehabilitative social service?
Answer: Providing trauma counselling to abuse survivors to restore their psychological and social functioning after crises.
- What
is the main role of social policy?
Answer: To provide frameworks for delivering social services and protection, guiding government strategies to improve welfare and equity.
- When
referring a child to a foster family, what must a Social Welfare Officer
ensure?
Answer: Proper assessment and registration of the foster family are done to ensure the child’s safety and compliance with the Children’s Act.
- Which
situation represents social exclusion?
Answer: Discrimination against persons with disabilities, which denies certain groups equal access or participation in society.
- What
is meant by empowering community members to identify and solve their own
problems?
Answer: It refers to community development, where people actively participate in planning and implementing solutions for sustainable progress.
- What
is the most effective tool for monitoring social welfare projects?
Answer: A field supervision checklist, which guides systematic observation, verification of progress, and ensures alignment with objectives.
- Give
an example of an ethical challenge a Social Welfare Officer may face.
Answer: When confidentiality conflicts with legal reporting duties, such as in cases of child abuse, requiring careful judgment and adherence to professional guidelines.
- Which
is the most appropriate approach when assessing a child suspected of
neglect?
Answer: Conduct interviews and home visits to gather objective information on living conditions, relationships, and child safety before taking action.
- What
is the key purpose of social protection programs in Tanzania?
Answer: To support vulnerable populations against socio-economic shocks through cash transfers and empowerment interventions, helping them cope with poverty and hardship.
- Which
of the following best describes “group work” in social welfare practice?
Answer: It is a collective effort to help members share experiences and solve problems under a facilitator’s guidance, promoting mutual support and learning.
- In
counselling, why is maintaining professional boundaries important?
Answer: Boundaries protect both the counsellor and the client from dependency, ensuring relationships remain ethical, focused, and free from conflicts of interest.
- Which
principle underpins Tanzania’s National Disability Policy?
Answer: Inclusion and equal participation in development, mainstreaming disability issues into national development, and ensuring equal rights, accessibility, and opportunities.
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